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‎08-28-2020 12:39 PM

HP Recommended
Product: Pavilion 1AN61EA

Hello.

My Pavilion 1AN61EA has recently started to have bsod issues and I suspect it being a RAM issue.

I have two questions:
Is the ram in this system replacable? As in can i remove the current ram and replace it with a new stick
Is it fine to get the ram replaced at a regular tech store, given that Pavilion doesn't seem to have support points for laptops in italy?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2020 01:04 PM

HP Recommended

Hi:

 

Yes, you can replace the bad 8 GB memory chip with a new one.

 

Below is the link to the service manual for your notebook.

 

http://h10032.www1.hp.com/ctg/Manual/c06001788

 

You can find the memory removal and replacement procedure in this manual.

 

This would be a compatible replacement memory chip for the bad one...

 

https://it.crucial.com/memory/ddr4/ct8g4sfs824a

View solution in original post

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1 REPLY 1

‎08-28-2020 01:04 PM

HP Recommended

Hi:

 

Yes, you can replace the bad 8 GB memory chip with a new one.

 

Below is the link to the service manual for your notebook.

 

http://h10032.www1.hp.com/ctg/Manual/c06001788

 

You can find the memory removal and replacement procedure in this manual.

 

This would be a compatible replacement memory chip for the bad one...

 

https://it.crucial.com/memory/ddr4/ct8g4sfs824a

Was this reply helpful? Yes No
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