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HP Recommended
HP Pavilion x360 Convertible
Microsoft Windows 10 (64-bit)

Hi 🙂

My laptop display broke and the touchscreen doesn't work anymore. I've been looking everywhere for a new display but i couldn't find one for my model ( dh-1996nz ). Can i use another display because surely they use the same display for some other laptops? Where can i find what i am looking for?

 

1 REPLY 1
HP Recommended

@leo65980 

 

dh-1996nz is not a right machine that why you can't find it. I believe your machine is an HP Pavilion x360 - 14-dh1996nz, its specs

 

         https://support.hp.com/si-en/document/c06917685

 

Your machine has 35.6 cm (14") diagonal, FHD (1920 x 1080), multitouch-enabled, IPS, edge-to-edge glass, micro-edge, 250 nits, 45% NTSC part # L51119-001 which is N/A from HP Parts store

 

         https://partsurfer.hp.com/Search.aspx?searchText=L51119-001

 

  I saw it on internet, price from $200 to $500. HP won't allow me to post those links, please use Google and search yourself.

 

Regards. 

BH
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