-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Find the maximum supported RAM capacity for HP Laptop - 15s-...

Create an account on the HP Community to personalize your profile and ask a question
12-12-2023 11:51 AM
Hi:
There isn't a service manual for the 15s-du2xxx model series.
The only one available is for the older 15s-du0xxx model series
According to chapter 1 of that service manual, the notebook has two memory slots and can support 2 x 8 GB of DDR4-2666 MHz memory.
Maintenance and Service Guide HP 15 Laptop PC
You can run this command to see how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
12-12-2023 12:05 PM
Crucial Memory guarantees that up to 64GB of DDR4-2666 will work in your laptop.
They also sell PCIe Gen4 NVMe M.2 SSD products that are guaranteed compatible with your laptop.
https://www.crucial.com/compatible-upgrade-for/hp-compaq/hp-15s-du2002tu
Their products are sold in India.
See the official Crucial.in website to search for the same products that are listed on the company US web page.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
12-12-2023 12:09 PM
Hi, @Sasikumarm
Note that since your notebook's M.2 SSD slot is only PCIe Gen 3.0, a Gen 4.0 SSD will not run at its maximum advertised read/write speeds.
The most speed you can hope from the slot would be in the vicinity of 3,500 MBPS.