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‎06-27-2021 05:56 PM

HP Recommended
Product: HP Pavilion Laptop 15-cc6xx
Operating System: Microsoft Windows 10 (64-bit)

Hello. I have been getting the primary (internal) Battery (601) alert on my laptop.  After running diagnostic test it seems the battery needs to be replaced and is operating at 25% or less power. Additionally, I opened the laptop up and the battery appears bloated due to overheating(which is why i opened it up, to clean dust from the vents and fan). Now that my overheating problem is resolved after clearing dust,  I tried searching for the battery TF03XL in HP part finder but can't seen to find any results. I am looking for reccomendations to finding a reputable site/seller for a replacement that is reccomended by HP. I am worried about buying a counterfeit/used product. Thank you!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-27-2021 10:42 PM

HP Recommended

@NicoleI 

 

What is your HP Pavilion Laptop 15-cc6xx  ?  The series ONLY has one option for battery which is (3-cell, 41-WHr, 3.6-AHr, Li-ion) battery part # 920070-855 which is N/A from HP

 

        https://partsurfer.hp.com/Search.aspx?searchText=920070-855

 

Please try

 

        https://www.newegg.com/p/16J-014W-00E31

 

Regards.

BH
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1 REPLY 1

‎06-27-2021 10:42 PM

HP Recommended

@NicoleI 

 

What is your HP Pavilion Laptop 15-cc6xx  ?  The series ONLY has one option for battery which is (3-cell, 41-WHr, 3.6-AHr, Li-ion) battery part # 920070-855 which is N/A from HP

 

        https://partsurfer.hp.com/Search.aspx?searchText=920070-855

 

Please try

 

        https://www.newegg.com/p/16J-014W-00E31

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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