• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-29-2019 02:33 PM

HP Recommended
Product: HP Pavilion - 14-ce0505sa
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect my SSD to the available space provided in my laptop. This will be a data drive. Currys told me to order HDD Hard Drive Cable HP Pavilion 14-BA 14M-BA 14T-BA Series 450.0BZ05.00 UK, however this does not fit and only has 8 pins, mine is 10 pins. Can anyone point me to the correct cable I need to order please.

1 REPLY 1

‎04-29-2019 04:47 PM

HP Recommended

@jcrock 

 

You have to use the following part

 

   http://partsurfer.hp.com/Search.aspx?searchText=L19172-001

 

Parts with prefix L are very hard to find and NOT available at HP PartStore nor Amazon, eBay. The following member is on the same boat with you

 

     https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HDD-upgrade-for-Pavilion-ce050...

 

Please contact an Authorized Service Provider parts in your region/country.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.