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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Open your service manual:
HP EliteBook 9470m Notebook PC Maintenance and Service Guide
Parts and Procedure on Page 71
Description Spare part number
Fingerprint reader board (includes cable) 702845-001
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HP EliteBook Folio 9470m Notebook PC
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