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hp elitbook 8460p finger scanner driver installing, i need the correct software

1 REPLY 1
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Is the fingerprint driver installed?

 

If not, see this discussion for how to install the driver.

 

Where can I find finger print drivers for Elitebook 8460p fo... - HP Support Community - 7477119

 

Then if Windows Hello doesn't work for the fingerprint scanner, this software should:

 

HP SimplePass Identity Protection Software

 

8.01.92

 

This package contains the HP SimplePass Identity Protection Software for the supported notebook models and operating systems. This software protects identity information and account access using the computer owner's fingerprint.

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86959.exe 

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