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‎02-08-2019 03:31 AM

HP Recommended
Product: ProBook4530s
Operating System: Microsoft Windows 10 (64-bit)

Hi 

I've just add a SSD hard drive to my laptop and install win10 64bit on it.

I've installed all drivers1.jpg

 

but I have problem with fingerprint reader. as you see 'hp client security' says it's not connected and 'windows hello says "face and fingerprint are not available on this device".

3.jpg2.jpg

 

I will be very appreciated if anybody can help me.

1 REPLY 1

‎11-07-2019 06:29 AM - edited ‎11-07-2019 06:37 AM

HP Recommended

Hi!

On my probook4530s with W10-64Pro-N and after fiddling around for a day or so, after trying Validity, Digital persona, Authentec whatever suites and several SP drivers, the ONLY combination I found that works is

HP-Client Security SP74101 with drivers from SP56395 (uninstall deleting driver software of FPR first!).

You just get login FPR, locking the pc with a swipe would be great, but ... 🙂

W10 FPR login works ... sometimes with SP58900 and device appears as Validity ... 03C

Have fun!

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