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‎04-06-2018 01:15 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I bought a refurbished Elitebook, but can't find out how to get the fingerprintscanner to work. What to do?

8 people had the same question
1 REPLY 1

‎04-06-2018 06:54 AM

HP Recommended

Hi:

 

If the fingerprint scanner hardware driver is installed, you will need to use the W10 HP client security manager software to enroll your fingerprint.

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

 

 

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