Firmware update for Hynix HFM512GD3JX013N (PC711)

[datiga]

Hello -

I have a PC 17-cp0013dx (341K4UA#ABA) that is in desperate need of a firmware update for the NVMe drive that came installed in the system. The drive times out and will cause the system to crash once an hour or so.

I went to the drivers download for this laptop, and the Hynix HFM512GD3JX013N (PC711) that was installed in the system is not listed as having a firmware update. SK Hynix wasn't any help either.

Does anyone know where I can get firmware for this drive?

Thank you in advance.

Tony

[VikramTheGreat]

Hi @datiga,

Welcome to the HP support community.

I understand you are looking for a Firmware for the Hynix NVMe SSD, however, I was not able to see any such firmware for the Pc To find more help in this issue, we request you to please share the Pc serial number and come to a private message to help you better.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

VikramTheGreat

HP Support

[datiga]

I went ahead and replaced the drive, since the crashes were out of control and rendering the system useless. Thaniks for the help anyway.

[VikramTheGreat]

Hi @datiga,

Thank you for your response,

Is there anything else that I can help you with today?

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

VikramTheGreat

HP Support