Firmware updates for "HP Universal USB-C Multiport Hub"

[MartinAJost]

Are there firmware updates available for "HP Universal USB-C Multiport Hub" ?
Where can I get them and how to install ?

[Nal_NR]

Hi @MartinAJost,

Welcome to the HP Support Community. 

I'd like to help!

You may refer to this link here and select the operating system and udpate. update

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @MartinAJost,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[MartinAJost]

Thanks for the pointer !
Unfortunately, this ends with
"We were unable to find drivers for your product.
Try manually selecting your operating system. If your operating system is not listed then HP may not provide"
And the manual select fails, because independent on what browser I use (firefox, Chrome, Edge), the drop down lists are empty.
So this looks to me, as no updates are available / the product is not user updateable. It surely contains FW, the bottom lists:

"FW: 0.0.4.0" ("normally" a 0.0.X-version would make me nervous...)

If you see a mistake I make, please let me know !
Martin

[Nal_NR]

Hi @MartinAJost,

Thanks for your reply. This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!