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‎11-30-2023 11:49 AM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f0000 RCTO Base Model
Operating System: Microsoft Windows 11

The most recent firmware upgrade to version 15.19.0.0 (which was automatically enforced) seemingly went through smoothly.  But now the keyboard camera button that turns the camera on and off doesn't work at all.  Also, the keyboard power button doesn't work properly.  It properly powers up the machine when it is turned off.  But it doesn't power down.  Anticipating some of the potential questions, I will mention that Power Settings are properly defined.  I even reset the settings on the off-chance that that could restore the button's proper function.  These seem like bugs as I cannot imagine that they would be deliberate "features" of the new firmware!

 

What I am worried about is that there may be other things that are affected by this new firmware that I have not noticed yet.

 

Is there a fix available for these problems?

 

Thank you for your help!

 

 

Category:
1 REPLY 1

‎11-30-2023 01:48 PM

HP Recommended

I downloaded and installed firmware "F.19 Rev.A" (filename sp149740.exe, dated 2023-10-17) and it cleared up the problem.  Both camera and power buttons work properly again!

 

Still curious about what the problem is with the automatic upgrade version 15.19.0.0

 

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