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HP Recommended
HP Notebook - 15-da0053wm
Microsoft Windows 11

The plastic hinge cover has broken off my laptop - but the hinge still works fine.  Is this something that can be fixed - or am I stuck with exposed hinges?  Should I just replace the computer?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @jonimayzie,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Notebook - 15-Da0053wm. Not to worry I will help you to get a resolution to resolve the issue.

 

The PC needs to be sent to HP Service  Centre to get it repaired,  I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hi @jonimayzie,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Notebook - 15-Da0053wm. Not to worry I will help you to get a resolution to resolve the issue.

 

The PC needs to be sent to HP Service  Centre to get it repaired,  I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

I have the  same issue. Left hinge popped out when closing laptop. This is ridiculous and many have this complaint. Repair shops want too much money to repair this defect. It is a defect. I never used it on the tablet mode. My laptop is maybe 2 years old. Good bye HP. 

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