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‎03-24-2019 08:50 AM

HP Recommended
Product: HP Pavilion 15-bc006na
Operating System: Microsoft Windows 10 (64-bit)

Screen flickers intermittently (white lines) when it's moved. Sometimes worse than others - often unusable. Assuming it's a hardware issue - lcd cable or screen? It's one month out of warranty. Stuck on how to identify which, how to find the part number, where to order (UK), and how to actually do the repair. There just doesn't seem to be a lot of info out there for this model.

 

Any help appreciated!

1 REPLY 1

‎03-25-2019 03:38 PM

HP Recommended

@AT-ST
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with an internal display component, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer. 

HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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