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‎10-24-2024 03:32 AM

HP Recommended
Product: HP 14 inch Laptop PC 14-em0000 (72X31AV)
Operating System: Microsoft Windows 11

Hi , 

 

I have recently facing issue not turning my screen even power on and facing some issue. As my laptop has under extended warranty and inform to team not to format my laptop but without customer consent my laptop has been formatted 

Category:
2 REPLIES 2

‎10-25-2024 06:48 AM

HP Recommended

Hi @Sam_0077,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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‎10-27-2024 09:19 AM

HP Recommended

Hello ,

 

i have tried to reach out to customer care support for HP but they are very arrogant and misbehaving with customer.

 

i will suggeest avoid using HP laptop

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