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HP Recommended
hp 255 g6 notebook
Microsoft Windows 10 (64-bit)

Ciao a tutti 

Volevo reinstallare il sistema operativo Window 10  ma ho formattato penso sia c che d (dove vi era il recovery manager) 

adesso mi va in loop con il pop up Restoration Incompete .

Ho gia provato l' analisa rapida e veloce e non ci sono problemi e ho gia provato a farlo partire con chiavina usb (con dentro window 10 ripristino )

 

Cosa posso fare ?

 

English version

Hi everyone I wanted to reinstall the Window 10 operating system but I formatted I think it is c and d (where there was the recovery manager) now I'm going to loop with the Restoration Incompete pop up. I have already tried the quick and fast analysis and there are no problems and I have already tried to start it with a USB stick (with window 10 recovery inside)

5 REPLIES 5
HP Recommended

Hi:

 

Using another Windows PC with W7 x64 or newer, make a bootable USB recovery drive using the HP cloud recovery tool.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/it-it/document/c06178670

 

To boot from the USB drive, turn on or restart the PC.  Immediately press the ESC key to get the menu of options.

 

Select the F9 boot options menu, and from that, select the USB recovery drive, and press the Enter key.

 

The PC should then boot from the USB flash drive.

HP Recommended

Excuse me 

I press ESC e after F11 and

 i arriveved to  recovery manager 

 

What do you do now ?

 

 

 

 

 

HP Recommended

Hi:

 

You want F9 after ESC, not F11.

 

You have to boot from the USB drive with W10 on it.

HP Recommended

it is the only solution . I can't use the recovery manager

HP Recommended

Yes, it is the only solution and if you use the cloud recovery tool to create the bootable USB recovery drive, that is the same as a factory reset.

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