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15 dy-0xxx
Microsoft Windows 10 (64-bit)

I found a internal hard drive expansion bay and was wondering what cable to use . The serial is [Personal Information Removed] and the motherboard id is 864F. 

3 REPLIES 3
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@sheeshsheesha 

 

Are you sure ? The series does not support dual storage therefore no provision for 2.5" bay, no parts. Please check the following manual

 

          http://h10032.www1.hp.com/ctg/Manual/c06914467.pdf

 

Regards.

BH
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yes I am sure 

 I open it to do routine battery changes every 2 years and there was a space the size of a 2.5 internal hard drive and it had a qr code however it did not work presuming they discontinued a ssd or hard drive.

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I could not find it in the manual . Keep in mind mine has it on the left of the laptop . Mine is the one without the fingerprint scanner can this be the thing?

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