Found two critical error through Hp Hardware Diagnostics UEFI

[Prasanjit814]

Hello, I have gone through the Hp hardware diagnostics UEFI and found some errors in System Extensive  Test and in the Charging Port Test.  The battery needs to be replaced but the ERROR in the Component test(i.e Charging Port Test) seems to fear with the internal parts.  Also, the Battery indicator light is not working for a few months as it used to turn on red when the adaptor gets connected and then turns white when the battery gets fully charged. But now the indicator does not show anything even the battery status shows plugged in.  I'm talking about the Battery indicator light LED on the laptop's right which is alongside the charge connector pin.  I'm using this laptop connecting with the adaptor all the time and the battery charging status is fixed at 28% and the same no indication from Battery Indicator Light.

The errors are -

Battery Check: Primary - Replace (42) FAILURE ID : GOFAKX-ANTB5D-MFPUQK-C68C03

Charging Port Test: FAILED FAILURE ID : GQFAKX-ANTB5D-MFPUQK-08FL03

[Nirvana_95]

Hi @Prasanjit814

Welcome to the HP Support Community. We are really sorry that you are facing issues with your HP Pavilion - 15-Cc130tx. We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!