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‎11-26-2020 02:03 AM

HP Recommended
Product: Omen dh1001ne
Operating System: Microsoft Windows 10 (64-bit)

So i have got hp omen dh1001ne 2months ago and now after the bios update i suddenly got frame drops in my games and now i have unistalled video drivers and installed it back and now my screen is blacked. 

1 REPLY 1

‎11-30-2020 04:41 PM

HP Recommended

 

 

@Botiscracked

 

I reviewed your post and I understand that the display is black after uninstalling the graphics driver on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you able to boot to Windows? If yes, then follow the steps in the below article and perform a system restore back to the date when everything was working fine on the computer.

 

https://support.hp.com/in-en/document/c03327545

 

If the computer is not booting to Windows, then follow the steps in the below article.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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