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HP Recommended
Laptop HP Pavilion 15-Bc415nq
Microsoft Windows 10 (64-bit)

So, i bought this laptop cause it seems to be an good budget gaming laptop. As you know, it has i5 8250u, 1050 4gb, and 8 gb ram. Whenever i play a game, even it's minecraft, even it's CSGO or Rainbow six Siege, after a while like 20 minutes, my core need to cool down so they start the turbo mode. When turbo mode gets in, my games stutter really hard, droping my fps down to like 2-3 fps for 5-10 seconds. Then the coolers chill out for 1 minute and then it brings back the turbo mode. The point is that, every time turbo mode starts, my games stutter and drop fps really hard. It's pretty annoying. I can't really play any games cause of those moment. The temperature are pretty fine. My GPU was at maximum 63 degres celsius and my CPU at 64 so the temperatures are not the problem. What can i do? All my drivers ar updated, windows it's updated and licensed, the laptop it's clean, and suspended a little bit so he can take good amount of air to cool down proper

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ViorelEnache

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Next follow these steps

 

  • Go to Start Menu > click on Settings. 

  • Type performance > choose Adjust the appearance and performance of Windows.  

  • In the new window, go to the Visual Effects and select Adjust for best performance. 

  • click Apply and OK

If the issue persists please follow the instructions in this Troubleshooting Guide: http://hp.dezide.com/ts/start.jsp?guide=SlowComputerPerformance.net&as=true&section=ccweb&sfs=sdoc

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@ViorelEnache

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Next follow these steps

 

  • Go to Start Menu > click on Settings. 

  • Type performance > choose Adjust the appearance and performance of Windows.  

  • In the new window, go to the Visual Effects and select Adjust for best performance. 

  • click Apply and OK

If the issue persists please follow the instructions in this Troubleshooting Guide: http://hp.dezide.com/ts/start.jsp?guide=SlowComputerPerformance.net&as=true&section=ccweb&sfs=sdoc

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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