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‎05-20-2022 06:59 AM - edited ‎05-20-2022 05:36 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0013dx
Operating System: Microsoft Windows 11

Specs:
Processor AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz
Installed RAM 8.00 GB (5.88 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Gpu: NVIDA GeForce GTX 1050

Gpu1: (intergraded) AMD Radeon Vega 8 Graphics 
Frame drops: [Content Removed]

I really tried everything. Maybe more RAM ? I even reset this laptop

Edit: I have seem YouTube videos with similar specs and looks fine without the studder.

Edit 2; Mod deleted my proof of it so.. not sure what to say about this. Added YouTube video.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2022 04:27 AM

HP Recommended

Hi@Evan021,  

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing frame drops issues with the HP Pavilion Gaming Laptop while playing games. I apologize for the Inconvenience. 

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Maxing out power settings for maximum performance

First change the power mode to "Balanced" or "Better Performance" as the default setting.

 

Secondly, go to "Control Panel\Hardware and Sound\Power Options" > "Change plan settings" > "Change advanced power settings"
Scroll down, click on "Dynamic Platform and Thermal Framework Setting" > "Config TDP Level",
Then select the middle value for both "On Battery" and "Plugged In".
Thirdly, Scroll further down. Select "Processor power management";
Then select "Maximum processor state";
Change the value from 100% to 96% for both "On Battery" and "Plugged In" options.

 

The last thing I can suggest trying to restore a computer back to the factory default using Reset PC within windows, which will isolate whether it’s a software or hardware issue. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-23-2022 04:27 AM

HP Recommended

Hi@Evan021,  

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing frame drops issues with the HP Pavilion Gaming Laptop while playing games. I apologize for the Inconvenience. 

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Maxing out power settings for maximum performance

First change the power mode to "Balanced" or "Better Performance" as the default setting.

 

Secondly, go to "Control Panel\Hardware and Sound\Power Options" > "Change plan settings" > "Change advanced power settings"
Scroll down, click on "Dynamic Platform and Thermal Framework Setting" > "Config TDP Level",
Then select the middle value for both "On Battery" and "Plugged In".
Thirdly, Scroll further down. Select "Processor power management";
Then select "Maximum processor state";
Change the value from 100% to 96% for both "On Battery" and "Plugged In" options.

 

The last thing I can suggest trying to restore a computer back to the factory default using Reset PC within windows, which will isolate whether it’s a software or hardware issue. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

Was this reply helpful? Yes No
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