Frequent BSOD in HP laptop

[PRITHWIRAJ]

I am having a BSOD after working for 10-15 minutes in my HP laptop. Before the BSOD, laptop is working perfectly. The BSODs are variable....  some are "Memory management" and some showing "System thread exception not handled".  I have already replaced my RAM 7 days ago and performed a clean install of Windows. For 4 days, laptop was working like newly bought. Then the errors started coming. Please help me in this issue. Thanks in advance.

[Riddle_Decipher]

@PRITHWIRAJ

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I understand there have been frequent BSOD errors followed by the HP hardware test error,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you ever received this failure ID before replacing the RAM?

Did you reseat the ram and re-run the test to identify the issue as the test is for the memory module?

While you respond to that, here's what you need to know:

I have managed to decipher or decode the failure ID and here's what it represents:

Memory Module Failure (no DIMM id) - error code 200

That said, the best thing to do is to Contact HP and have an repair/replacement order set up, as this is a hardware malfunction:

HP Support can be reached by clicking on the following link:  

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" button for my efforts to help you.

Have a great day!

[PRITHWIRAJ · Accepted solution]

Actually I have figured it out. The main problem was not in the RAM as it was newly bought. The main problem was in the plug point of my room. I called an electrician and he told me after checking the voltage in the plug point with a digital instrument that it lacked earthing.... thats why the problem was frequent. He repaired the switch board and configured it properly and I am having a perfect laptop once again. No problem for last 7 days. Overheating from a malfunctional electric board might be an important cause of frequent BSOD with memory module error and it should always be investigated properly if the RAM is in good condition.

[Riddle_Decipher]

@PRITHWIRAJ

Thank you for the update,

I appreciate your time and efforts, 

I'm glad you found the solution for this concern. 

It's very rarely that something as simple as a grounding on the wall outlet could cause such as issues, hence we wouldn't have guessed it to be anything of that sort, however, I'm glad you thought out of the box to find this issue.

That said, you've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And select Accepted as solution to help others find the same solution as you have.

Take care now and do have a fabulous week ahead. 🙂