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‎05-23-2021 07:55 AM

HP Recommended
Product: Pavilion 14-ce3514sa
Operating System: Microsoft Windows 10 (64-bit)

My HP Pavillion 14-ce3514sa notebook (MS Win 10 64bit) keeps on freezing. When I run my Norton Utilities software it keeps showing low memory circa 37-39% though has shown as low as 29%. It clears all junk files/optimises memory and it runs fine again until about 1hr or less the same issue. I know some might suggest virtual memory but here's the kicker I only bought it in the New Year for Lockdown + mainly use for word processing/internet absolutely no gaming or editing + i5 Core chip/8GB RAM. I know Chrome is RAM hungry but not to wipe it out like that + Firefox is my default browser. Is there some error with the notebook or should I upgrade RAM? Seems like overkill considering how little I'm pushing it.

3 REPLIES 3

‎05-23-2021 02:41 PM

HP Recommended

@Dondaman 

Folks say "memory" here all the time when what they really mean is "disk space". Clearing junk files frees up disk space, not memory. And that has nothing whatsoever to do with your having 8GB of RAM -- because that is system memory, not disk space.

 

If you're doing video streaming, that will use up lots of disk space to buffer the files, so that could account for the free space dropping so quickly.  Same is true of Browsing -- which files up the drive with temp files.

 

And Chrome has been a repeated issue with Windows 10, there are even reports coming in now about Win10 crashing when recent Windows Updates have been applied.



I am a volunteer and I do not work for, nor represent, HP
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‎05-24-2021 11:44 AM

HP Recommended

Thanks for info but I was getting RAM and disk space confused I was just refering to Utilities said memory was low + I had junk files. So it fixed both ie optimised memory + cleared junk files. Are you saying there is nothing to be done with this problem? Does everyone have this problem? I totally agree re Chrome being ferocious with RAM but does this apply to Firefox too (my default/main browser)?

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‎07-03-2021 10:07 AM

HP Recommended

So are you saying this will be an issue whenever I stream a video? If so isn't this a fundamental problem if I cannot watch a YT video even or open several tabs if it's going to inevitably cause this? Is there any fix to this?

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