• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-17-2018 03:15 AM - edited ‎12-17-2018 06:14 AM

HP Recommended
Product: HP 15-ac124tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop is having some charging issue,So I ran a hardware diagnostics and It says battery need to be replaced. I searched online for original battery but didn't found any.My laptop is out of warranty ,so I don't know wheather I can take it to HP service centre or not.So, Can you guys tell me where can I find a battery for my Laptop In India?

Battery model:HSTNN LB6V.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-17-2018 06:51 AM

HP Recommended

Then this is a link from a seller in India:

 

https://www.amazon.in/HP-807957-001-Original-Laptop-Battery/dp/B07L4LNHLB/ref=sr_1_1_sspa?ie=UTF8&qi...

 

Please accept as solution if this is the info you needed. 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-17-2018 06:04 AM - edited ‎12-17-2018 06:04 AM

HP Recommended

Where are you located (country)? 

 

(17) Battery: 4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001 3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001

 

https://www.ebay.com/itm/New-Genuine-HP-HS04-HS03-807956-001-807957-001-807612-421-807611-421-Batter...

 

Post back with any more questions and please accept as solution if this is the info you needed. 

Was this reply helpful? Yes No

‎12-17-2018 06:15 AM

HP Recommended

Thank you for your response .

I live in India.

Was this reply helpful? Yes No

‎12-17-2018 06:51 AM

HP Recommended

Then this is a link from a seller in India:

 

https://www.amazon.in/HP-807957-001-Original-Laptop-Battery/dp/B07L4LNHLB/ref=sr_1_1_sspa?ie=UTF8&qi...

 

Please accept as solution if this is the info you needed. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.