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- HP Community
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- G1 Motherboard Compatibility with HP Spectre 360 13-4002dx

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07-23-2019 12:56 PM
Hi. I had the motherboard go out on an HP Spectre 360 13-4002dx. The repair service I'm using is suggesting that they can cannibalize an HP Spectre G1 motherboard and put it in my computer. I just wanted to see if anyone had any thoughts or experience with this type of process - will the G1 motherboard be compatible with my computer? Thanks!
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07-23-2019 02:20 PM
Not even. If you look at the two laptops the 13-4000 has ports on the side. The Spectre Pro G1 has only USB-C Thunderbolt ports on the back. Also just looking at the diagram of the two motherboards they are shaped nothing alike. Not sure how they plan to configure the swap.
If you want to keep using the 13-4000 the best thing is to send the motherboard to a chip-level repair shop. Several have long running "auctions" on eBay and we have a few specific suggestions and prior success stories. Cost runs $100-150 which is I am sure much less than Herr von Braun and the other rocket scientists at your repair shop want to charge you.
07-23-2019 02:46 PM
Thanks! The place I have the computer at is reputable - they were the ones that saw that a previous repair shop had botched an attempted fix that took out that part of the motherboard so they can't do component repair at this point. I can't get the original shop to own up to their failure - they didn't charge me anything and since the computer wasn't working anyway, it's impossible to prove that they were the culprits. The shop now didn't have time to do the comparison, so I told them I'd take a stab at trying to find out. Anyway, I appreciate your feedback and looks like I'll have to go motherboard hunting somewhere else... 🙂