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‎07-07-2022 03:17 AM

HP Recommended
Product: HP Reverb G2 Virtual Reality Headset
Operating System: Microsoft Windows 10 (64-bit)

HP Reverb G2 headset 2m cable not being sold , yet in new boxes of headsets being sold right now.   Unprofessional. 

 

I have HP G2 reverb that was sold with the faulty cable that was replaced by V2.  during my warranty period i applied for a new cable was palmed off back to System Active HP dedicated pre sale company for this headset in the UK.  They swiftly told me it was HP that need to sort it out. 


So now i am in the middle with no support. , the cable would work on an irregular basis which was a known issue  after i bought a PCE USB adapter to fix it temporarily.

now the cable is not available for sale and i have not seen it since Sept 2021 .  other companies that sell it Dodax and  pukipuki.com have such bad reviews and basically taking peoples money and sending no product. So i cant get a replaced for free as I should have and now cant buy one from any reputable seller. 

 

I invested £550 quid into HP and their new VR tech and get nothing back , why is HP treating its faithful customers like this. 

 

 

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