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HP Recommended
G62-b50SA
Microsoft Windows 10 (64-bit)

Hi.

 

I have the pdf manual for the HP G62-b50SA but I have two questions that have unclear answers.

 

Firstly, what is the maximum amount of RAM that can be installed - the manual states 8GB but the HP website states 4GB.

 

Secondly, the manual lists compatible CPU's on page 1, but adds further CPU's to that list on page 81 but some are marked "for model 1.1 only" - how do I know which model I have?

 

Many thanks in advance.

1 REPLY 1
HP Recommended

@boost1999 

 

Please use information on page 1 of the first manual on the following link:

 

          https://support.hp.com/us-en/product/hp-g62-b00-notebook-pc-series/4247533/model/4326467/manuals

 

Regards.

BH
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