-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- G71 340US notebook and Windows 10 migration. Have somebody s...

Create an account on the HP Community to personalize your profile and ask a question
06-11-2016 12:32 PM
I was checking if my G71 340US notebook is OK to upgrade to windows 7 which I understand will finish 26Jul2016. I read the web HP requirements but they do not make sense for me as I am non expert. I understand HP does not warranty notebooks bought prior to 2013 will work and I bought mine in Nov 2009. My PRODUCT NUMBER IS: VM114UA#ABA and the product name is HPG71 notebook PC windows 7 (64 bit). I also saw other people in this forum faced problems with sound apparently resolved by only the single person who posted the message, other problems with internet conexion and crashed system. Can somebody please tell me if I am ok or is best not to attempt migration. Thanks
Solved! Go to Solution.
Accepted Solutions
06-11-2016 05:45 PM
Hello;
Allow me to welcome you to the HP forums!
Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality is the specialized drivers written for the specific hardware found in your HP PC -- and unfortunately, there are no HP Win10 drivers for your PC. HP only guarantees Win10 compatibility for machines made after August, 2013. HP does not have any schedule indicating when, or IF, they will be producing drivers for the older machines.
This means that your PC is most likely NEVER going to be fully functional under Win10 because the drivers is needs for full functionality simply do not exist!
Personally, I would advise against doing the Upgrade, especially since I did that on an HP DV6 laptop running Win7 and the Upgrade trashed the laptop so badly, I had to restore it to working condition using HP Recovery Media.
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================
I am a volunteer and I do not work for, nor represent, HP
06-11-2016 05:45 PM
Hello;
Allow me to welcome you to the HP forums!
Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality is the specialized drivers written for the specific hardware found in your HP PC -- and unfortunately, there are no HP Win10 drivers for your PC. HP only guarantees Win10 compatibility for machines made after August, 2013. HP does not have any schedule indicating when, or IF, they will be producing drivers for the older machines.
This means that your PC is most likely NEVER going to be fully functional under Win10 because the drivers is needs for full functionality simply do not exist!
Personally, I would advise against doing the Upgrade, especially since I did that on an HP DV6 laptop running Win7 and the Upgrade trashed the laptop so badly, I had to restore it to working condition using HP Recovery Media.
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================
I am a volunteer and I do not work for, nor represent, HP
04-09-2017 12:13 PM
I know this is a rather late response, but I am typing this reply on an old G62-340US after installing Windows 10. It runs fine except the 4GB of ram I have installed is recognized by the BIOS and Windows, but shows as only having 1.74 available. Still working on that issue, I've tried the recommended solutions to no avail.