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‎04-19-2022 06:58 PM - edited ‎04-19-2022 07:00 PM

HP Recommended
Product: HP 245 G7 Notebook PC (287F3AV)
Operating System: Microsoft Windows 10 (64-bit)

The vega 3 graphics from an athlon 3020e doesnt reach 1000mhz clock it should reach. It is stuck at 400mhz. The laptop is a HP 245 G7 running windows 10, with 8gb ram single channel at 3200mhz, despite the athlon only supports 2400mhz. Temps are almost always below 50°C and never beyond 55°C. As this proccesor is 6w tdp, and despite that its specs point 1000mhz clock for the gpu, I dont think it is a power issue. In addition, I installed the latest chipset drivers, with the lastest power plan profile, and clock is still stuck at 400mhz, It has never reached a higher clock. All tests have been done with the power adapter conected. By default the chipset driver only installs the balanced ryzen power plan. I understand it is a basic laptop, not gaming, but it should work at advertised clock, at least a moment if there were throttling, but I dont think there could be physical reasons to that. What could I do?

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