GPU crash

[Colev2]

Hello,

I have a serious problem and I would really need your help. I have already contacted AMD but we could not resolve the issue and they suggested I should communicate with you. During the last few days, while I am playing League of Legends the image of the game freezes and then the game gets shut down. Windows automatically spawn this message to my screen '' Windows has restarted your GPU driver due to a problem, driver upgrade or physical removal. League of Legends will terminate''. Also a message by AMD error report tool  appears automatically '' An error has occured because the time limit of the driver program in your system has expired''. I have alredy trying reinstalling amd and intel drivers and updating windows and bios. Everything else besides gaming works fine. I would really appreciate your help.

[ub6424]

Hello @Colev2 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

[Colev2]

Hello,

I did as you said and run the fast system test ( there wasn't a symptom test category in the programm as the youtube video shows) and it seems that every test is passed. Should I run the extensive test? Also I am sending you the screenshots I have with the problem that I am facing.

[Colev2]

Hello,

I did as you said and run the fast system test ( there wasn't a symptom test category as in the video) and it seems that all tests are passed. Should I run the extensive test? Also I am sending you the screenshots I have with the problem I am facing.