GPU issue AMD radeon 520 not working

[saurabh87]

I bought this model on October 23 from Amazon website and  installed AMD/Intel switchable driver from hp drivers support column .

I am facing problem on running games like Fifa 14 .

It is not supporting at all .

AMD radeon 520 2gb is the graphic card on my model.

Please help.

Thanks 

[Riddle_Decipher · Accepted solution]

@saurabh87

Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand you want to run high end games such as Fifa 14 and it isn't working,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Did you know the HP 15 isn't designed for gaming but for everyday computing?
(Keeping in mind the basic needs of an average user surfing the internet or using it for normal tasks as such).

That said, I'm afraid your HP 15 is not designed for gaming, it's purpose is everyday computing and hence I would request you not to overload the computer with HD games such as the ones you've mentioned as this computer cannot handle it, to know about HP Laptops designed for gaming: Click here

You could try reducing the resolution on the in-game settings and switch the windows settings to performance rather than visual effects to make a minor change, however, the game may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.

Here's how you change windows settings:

• Go to Start Menu > click on Settings.
• Type performance > choose to Adjust the appearance and performance of Windows.
• In the new window, go to the Visual Effects and select Adjust for best performance.
• click Apply and Ok...this should do the trick.

NOTE: Generally, when temperatures inside the case rise above 35 degrees Celsius (95 degrees Fahrenheit), the risk of damaging important internal components increases greatly.

Also, to avoid the CPU damage, we do not recommend throttling or overclocking the CPU, I recommend you refrain from using high-performance games on this laptop as it's not built for the same.

Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck

[saurabh87]

Thank u for providing the best possible solution.

[Riddle_Decipher]

@saurabh87

Thank you for the update,

I appreciate your time and efforts, 

I'm glad I could contribute towards identifying and leading you towards the solution for this concern.

Thanks for taking the time to let the community know that you accept my suggestions,

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂