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HP Smart Tank 515 Wireless All-in-One

Hello. Its been 15 days since I received the code to redeem the gcash voucher  and already follow the steps but until now gcash credit is not in my account. Please help

2 REPLIES 2
HP Recommended

@JeffD4

 

Welcome to the HP support community.

 

I understand that you want to redeem the voucher, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

HP Recommended

I have the same issue and I already talked to a bunch of people sending me replies. It has been more than 1 month and I still haven't got my gcash reward. The agent is even telling me it has already been credited to my account and I know that is a lie since I check all transactions and nothing came through. I even sent the transaction history of my gcash to them as proof and still nothing came.. they are just telling that they will process but no one is doing anything. Seems like this is a one big scam. I shall report you guys to DTI for fooling people to buy your products claiming to have some big cashbacks. Very disappointing!!!!!!!!

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