-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Getting HP Envy x360 cn1xxx to recognize additional HDD

Create an account on the HP Community to personalize your profile and ask a question
09-22-2019 03:06 PM
So I recently bought a 2TB Seagate Barracuda for my laptop, HP Envy x360 cn1xxx model. I bought the additional cady for it and connected it via the ribbon cable. However, it will not recognize the drive.
This is the cady https://www.amazon.com/gp/product/B07LCBGWKY/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
and this is the drive https://www.amazon.com/gp/product/B07H2F3741/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
I'm not sure how to get the laptop to recogize it. I don't like saving files to SSD drives and wanted an internal HDD to save things to, I thought the hyrbid would be the best as I've got them in my PS4's and they work fantastic. Any advice on what I should do?
09-22-2019 03:47 PM
Unfortunately those are not the right mounting parts. You need these:
(5b) Hard drive rubber sleeve L21894-001
(5c) Hard drive cable L20103-001
Unfortunately these parts are very hard to find. From what source did you concude that the ones you bought would work?