• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fa1000 (771S7AV)
Microsoft Windows 11

Hello,

1-2 months ago I brought a new box packed HP Victus 15 fa1093dx laptop. The laptop was all ok. A week ago, on booting a 301 error started booking saying that my SSDs reliability has degraded. On checking the windows storage health section this is the info I get.

ahmedali1902_0-1710183591395.png

The health is 100% but still getting errors. Before this happened, I had made several force shutdowns. Is there any way to solve this error or can my SSD fail at any time even though this is a new device. Trying to run hardware diagnostics from bios on the SSD fails immediately after clicking it. Would appreciate any advice since I can't afford to replace my SSD right now.

3 REPLIES 3
HP Recommended

Start a warranty case.

 

https://support.hp.com/in-en/contact

 

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

This is what I get after going to your provided link. My country is Pakistan. What can I do now?

 

IMG_20240314_133526.jpg

HP Recommended

I can ask a Moderator to assist in connecting you with the appropriate Warranty team at HP.

 

The SSD is covered under warranty.

 

Update:

I have contacted an on-duty Moderator for your issue.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.