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HP Recommended
HP Pavillion 15-au062nr
Microsoft Windows 10 (64-bit)

When I use the auto detect program on the HP webpage it has me download the HP detect files but when I try to detect my sytem I get this error saying ( the requested operation requires elevation ) I have re-installed all software and driveres and the new bios but I still get this same error any idea of what this error is.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

In yor last quot you said that your guess was the 'elevation' is to a higher level and to right click to bring out the administrator rights and a menu would come so what should I click on.

 

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5 REPLIES 5
HP Recommended

Hi

 

My guess is the 'elevation' is to a higher level.

 

Like Admin or System or even higher.

 

So if you Right Mouse click is there a menu with options to run as Administrator?

HP Recommended

What should I click on because if I right click on the webpage or on the desktop it does nothing not even a menu.

HP Recommended

Hi

 

No idea.

 

What info are you wanting?

systeminfo

msinfo32

HP Recommended

In yor last quot you said that your guess was the 'elevation' is to a higher level and to right click to bring out the administrator rights and a menu would come so what should I click on.

 

HP Recommended

The problem with to strange error was fixed all I have to do to fix the problem was to update windows.

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