• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I followed the instructions that the forum gave me to fix the issue with two of my USB ports suddenly going out, but this has led to another issue. After performing the recovery, that has worked thanks to all who responded to my previous question, a "defaultuser0" now pops up instead of the "user1" I normally enter my password in. Question: How do I get rid of this "defaultuser0"?

1 REPLY 1
HP Recommended

Hi,

 

Are both users present at signin, I mean is user1 also there and you are able to sign in or do you want to change the name from defualtuser0 to user 1? Check to see if the defaultuser0 folders in c: Users are present and do not have your files in them.

 

If this is the case and you do need the deafaultuser0 you can eliminate or hide the user. First login with your user account. Are you an administrato with this account?

Run the Command Prompt as administrator (click on start and type cmd then right click on command prompt and run as administrator)

 

type:

 

net user         and press enter (this will give you a list of all users on the PC, see if both user1 and defaultuser0 are present)

 

net user administrator /active:yes       and press enter (this will activate the hidden administrator account incease something goes wron when we hide the defauluser0 account)

 

net user defaultuser0 /active:no         and press enter (this will hide the defauluser0 and will no longer be present at signin)

 

reboot the PC and see if there are the two users present user1 and administrator  sign in with user1 account and see if all is OK. If all is good you can open Command Prompt as administrator and type

 

net user administrator /active:no and press enter (this will hide the administrator account again)

 

You can leave is like this at least for a while, you will no longer have defaultuser0 popping up. However if you want to eliminate the account for goog:

 

net user defaultuser0 /delete     (this will delete the account)

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click  on accept as solution if answered your question

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.