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‎05-12-2022 07:09 PM

HP Recommended
Product: HP Spectre x360 - 13-ap0038nr
Operating System: Microsoft Windows 11

I need to replace the battery on my HP Spectre x360 13-ap0038nr.  This requires taking the back off.  I've looked at the manual at http://h10032.www1.hp.com/ctg/Manual/c06155404.pdf   It shows that you remove the rubber foot near the hinges which should reveal 4 screws.  You also remove the other rubber foot which should reveal 2 more screws.  You remove these screws and the back then comes off. 

 

The problem is that there are no screws under the rubber feet or anywhere else that I can see.  I doubt I have a "special" model.  Has anyone figured this out?  Is the back held on with glue that needs to be heated?

 

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1 person had the same question
2 REPLIES 2

‎05-12-2022 07:19 PM

HP Recommended

There's also a video at https://www.youtube.com/watch?v=uhD3EzzZepc which shows the same procedure as the manual.

Removing & replacing parts for HP Spectre x360 13-ap0000 | HP Computer Service
Removing & replacing parts for HP Spectre x360 13-ap0000 | HP Computer Service
youtube.com/watch?v=uhD3EzzZepc
In this video, we will see how to repair and replace various parts when servicing or upgrading your HP Spectre x360 13-ap0000 computer. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can
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‎05-16-2022 04:06 AM

HP Recommended

Hi@earlt1,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP Spectre X360 Laptop and looking for replacement battery and need help with the manual. I apologize for the Inconvenience. 

 

Please click on this link for the manual. https://support.hp.com/gb-en/product/hp-spectre-13-ap0000-x360-convertible-pc/23238155/manuals

 

You can also contact our HP Support Engineers and should be able to sort this out. Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link - https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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