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‎03-13-2023 04:20 PM

HP Recommended

I recently upgraded my wifes gaming comp from the HP Omen 30L and took the CPU to the new comp. I put in my old CPU - a Ryzen 5 3600XT. I also swapped out the SSD since the original was pretty slow and I wanted to gift this computer to a friend and not have any of my files go with it. I set it all up with a monitor, but when I plug it in and start it up, the monitor doesn't get any input. The lights and fans all start, but that's it. I have a boot drive USB to get windows 11 installed on the new SSD but I can't do anything without the screen working. 

 

Is the HP Omen not compatible with the Ryzen 5 3600XT? or is it that I replace the SSD? 


Thanks!

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1 REPLY 1

‎03-13-2023 05:22 PM - edited ‎03-13-2023 05:23 PM

HP Recommended

The processors that are compatible with the motherboard are listed in the specifications document at the hyperlink below.

https://support.hp.com/us-en/product/omen-30l-desktop-pc-gt13-1000a/2100404772/model/2100404775/docu...

 

The processor that you installed is not  in the list of compatible processors. See the motherboard document below.

https://support.hp.com/us-en/document/ish_4853259-4853773-16

 

That is probably what the  core issue is.

 

You might try reseating the memory modules as well.

 

 


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