Go pavillon 2018 No touch screen , won’t turn on

[Sebsyphax]

Hello . My laptop won’t turn on ,  I have no light when I plug in the charger cable

 

 

 

 , the power button keeps flashing a white led , I have already checked the battery and the charger they are ok . Thanks for the help 

[Echo_Lake]

@Sebsyphax

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,
I understand that your HP notebook is not working correctly. To provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Did you make any changes to the settings of your PC prior to the issue?
• When was the last time it worked fine?

If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start: https://support.hp.com/in-en/document/c01997899, No Power or no Boot and the issue persists, it could be a hardware failure.  Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

Hope this helps! 
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Sebsyphax]

I performed all the steps , my laptop won’t charge and I have a white blinking led !