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‎04-11-2017 02:57 PM

HP Recommended
Product: Pavillion 15au620 TX
Operating System: Microsoft Windows 10 (64-bit)
I brought this lap on January..First one month two fan are running one for cpu and other for gpu.
Im usually play games.Initiallyy GTA V i played two fans normally run.Now whatever game or high rendering software i used gpu fan not running.
I tried for other fan control softwares showing no fan available.
Help me is it hardware or software problem
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2017 01:25 AM

HP Recommended

Hi,

 

There should only be one fan in your PC looking at service manual on page 42:

 

http://h10032.www1.hp.com/ctg/Manual/c05273198

 

So if you here this fan working all should be good. Anyway you can check your temperatures with free trial program such as AIDA64 extreme and perform a stress test to see temperatures of CPU, GPU etc...

 

https://www.aida64.com/downloads

 

Let me know if you need further help,

David

View solution in original post

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3 REPLIES 3

‎04-12-2017 01:25 AM

HP Recommended

Hi,

 

There should only be one fan in your PC looking at service manual on page 42:

 

http://h10032.www1.hp.com/ctg/Manual/c05273198

 

So if you here this fan working all should be good. Anyway you can check your temperatures with free trial program such as AIDA64 extreme and perform a stress test to see temperatures of CPU, GPU etc...

 

https://www.aida64.com/downloads

 

Let me know if you need further help,

David

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‎04-15-2017 02:44 AM

HP Recommended

Thanks bro

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‎04-15-2017 05:12 AM

HP Recommended

Your welcome. 

 

All the best, 

David

Was this reply helpful? Yes No
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