Grainy Image on front facing camera in Video conferencing

[TheotheFox]

I just bought this laptop for teaching - so the quality of the built in video camera image in zoom is very important to me. The built in wide angle camera produces an extremely grainy picture. I tried updating the camera driver but there has not been a new version since 2006 - My old Dell didn't have the nice stylus ready touchscreen - but the video image was light years better. If there is a secret driver update out there that resolves this, I'd like to know. The video quality appears inadequate for a device of this quality. Don't get me wrong - I  love all the other features but will tell all my friends to stay away from this machine due to the poor video quality.

[The_Fossette]

@TheotheFox

I reviewed your post and I understand that the webcam video quality is very poor.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

• Make sure your video recording environment has good lighting.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.

• Use a high-speed internet connection.

• Do not use other high-speed USB devices while using the webcam.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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