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‎01-07-2019 05:53 AM

HP Recommended
Product: HP Pavilion Notebook 15-ab032tx
Operating System: Microsoft Windows 8.1 (64-bit)

Hi all,

I need your help !!

I bought a brand new laptop (HP Pavilion Notebook 15-ab032tx) from online in 2015. after using it for 2 years, i faced problem while playing a game. The problem is, while playing game it suddenly turned OFF, after that it's failed to turn ON. i took it to HP Autherized service center, after the diagnosis they said Graphic Card is failed, for this model both motherbaord and graphic card comes as a single unit, so they suggested me to change entire motherboad. For this model mother is not available.

What should i do now ?? is there any way to resolve this problem. Please suggest soution for this.

 

Thanks in advance.

Basith.

2 REPLIES 2

‎01-07-2019 07:05 AM

HP Recommended

We would likely be able to help you locate a motherboard in the aftermarket. Where do you live (country)? It would be up to you then to find some means to get it installed and reconfigured. 

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‎01-07-2019 07:58 AM

HP Recommended

Thanks!! for the quick response, and I live in INDIA.

From where I can get this motherboard, what will be the price ?

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