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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Graphics Driver

Create an account on the HP Community to personalize your profile and ask a question
09-12-2019 05:56 PM
I want to play this game in full screen and it requires an updated graphics driver. But HP does not have the updated graphics driver but Intel has the updated graphics driver. I can download the driver off Intel but can not install it, for whatever is the reason. It gives me problems for doing videos on the Mozilla. When the video gives me problems it gives me an error message an freezes the page. What do I do?
09-15-2019 06:40 AM
Welcome to the HP Support Community!
- What is the game you are playing?
- What is the product number for your computer?
Meanwhile, I recommend you download and install HP support assistant and it will automatically download and install all the updated drivers available for your computer.
Here is how it is done.
Download link: https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
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Perform any other update management actions as needed.
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Postpone an update: Click Remind me, and then select a time preference.
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Delete an available update: Click the Delete icon
to remove the update from the list and record it in the action log.
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Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.
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Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee