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HP Recommended
HP OMEN gaming laptop
Microsoft Windows 11

I have had my laptop for barely over a year and its already showing issues. When I start up my OMEN Gaming Laptop 16-wd0063dx it begins to flash black screens for a couple seconds before returning to normal, this happens either starting up after a black screen or even in the middle of changing the tab on google! I have heard that this is likely an issue with the graphics card failing which I have done absolutely everything to prevent! I have several fans underneath my laptop and ensure to prevent overheating! This situation is baffling to me as I have barely had this laptop for over a year and am wondering if there are any situations to resolve this issue or if it requires a repair and or replacement. How do I possibly repair this issue and how can I get a replacement via warranty? 

1 REPLY 1
HP Recommended

@Okamuiii 

 

No, you can NOT repair nor replace the video card on your machine. Its parts list

 

              https://partsurfer.hp.com/?searchtext=7Q059UA

 

Its specs:    https://files.bbystatic.com/cR%2BFkCgOjClufpKC9wxSFA%3D%3D/Product%2BDatasheet

 

You have to replace the system board is part MOTHERBOARD DSCRTX40506GB i7-13620H WINDOWS # N53226-601  which contains

 

(1) Motherboard,

(2) CPU and iGPU,

(3) GPU ins this case DSCR GTX4050 6GB

(4) Windows license

 

All above components are on one piece of hardware called System board.

 

Very expensive.

 

Regards.

 

BH
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