• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-31-2025 10:41 PM - edited ‎02-01-2025 06:59 AM

HP Recommended
Product: HP EliteBook 845 14 inch G9 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Hi, I have a problem with graphics performance on my laptop, something happened (updates bios or win 11) and now I have lower frame-rate on games. I tested my laptop on userbenchmark (ok I know, the worst one, but I know how it worked before on that site) and I saw that only graphics is extremly low. I updated drivers from amd and nothing changed... Did the bios update done something?

This is the result: 

AMD Radeon Graphics
HP(103C 8990) 512MB
Ram: 512MB, Driver: 24.10.20.01
 
 Relative performance (0th percentile) 12%

Result was 28% before, and now is 12% (this is 28% of their benchmark card). It's at 40% of frames before...
Is there any other benchmark that I need to try to see if my graphics is working as it should?
 
 
-----SOLVED---- 
I reinstalled graphics driver from device manager (auto download) and it worked! 🙂
Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.