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‎05-30-2019 03:19 AM

HP Recommended
Product: 255 G4
Operating System: Microsoft Windows 10 (64-bit)

I got my hard drive replaced and installed by an HP agent in 2017 before my warranty ran out. Laptop has recently been unbearably slow to use. So ran a System test (run from BIOS) on hard drive which shows hard drive failure with a code. So 1) surely the hard drive should've lasted a lot longer than 2years, and 2) do I have any kind of comeback? Appreciate any advice.

Thanks

1 REPLY 1

‎05-30-2019 03:27 AM

HP Recommended

Hi

So long as you are prepared for a HDD failure, Backups and Recovery Media, then you can pursue the HP question.

 

Piriform Speccy may give some clues...

Storage:   Hard drives
ST1000LM024 HN-M101MBB
Manufacturer Seagate
Heads 16         Cylinders 121,601     Tracks 31,008,255    Sectors 1,953,520,065
SATA type SATA-III 6.0Gb/s
Power On Count 4543 times
Power On Time 247.8 days
Speed 5400 RPM

 

Would your values match your expectations?

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