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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HARD DISK IS NOT DETECTING

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06-23-2019 11:14 AM
my hp laptop is not booting it shows hard disk is not detecting........i tried removing and attached it again still the same problem.....need help....
06-25-2019 02:18 PM
Let's restore the BIOS settings to default.
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Turn off the Notebook and wait five seconds.
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Press the Power button to start the Notebook and repeatedly press the F10 key to enter the BIOS setup menu.
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On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
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Press F10 to Save and Exit.
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Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
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Follow the prompts to restart your Notebook .
If the issue persists run a Hard drive Test to confirm the Hardware Functionality
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Plug the AC adapter into the computer.
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Press the Power button for at least five seconds to turn off the computer.
- Turn on the computer and start pressing Esc repeatedly, about once every second. When the menu appears, press the F2 key.
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When the HP PC Hardware Diagnostics menu displays, click Component Tests.

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In the Component Tests menu, click Hard Drive.
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Click Quick Test.
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Click Run once. If the computer has more than one hard drive, click Test All Hard Drives.
The Quick Test begins.

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If the computer has more than one hard drive, select the drive you want to test. To test all the hard drives, select Test All Hard Drives.
When a test is complete, the results display on the screen. Test results are also available in the Test Logs on the main menu.
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If the hard drive passes the Quick Test, but a problem still exists with the hard drive, run the Extensive Test. This test includes the SMART Check, Short DST, Optimized DST, and Long DST. To run a specific test, select it from the Hard Drive Tests menu.
You can refer to this Link: https://support.hp.com/in-en/document/c01443463
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee