HD cable

[rpotthoff]

I would like to find the right HD cable for the ENVY - 17-bw0011nr as I would like to add a secound harddrive

[iomare]

Hi,

The cable you need has part number L20682-001 and is really difficult to find. I guess you could try at this reseller:

http://www.itpas.com/hp-hdd-cable-l20682-001.html

You should also purchase the sleeve, or you could use some strong double-sided tape to keep the drive in place.

Hope it helps,

David

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[Aldo88]

I have been trying for around 9 months now to order the HDD cable L20682-001 to be able to add a second internal hard drive on my HP ENVY 17 laptop I purchased new from the HP store.   No luck getting this part through the HP Store or with any HP parts reseller. Only feedback is that the HDD cable L20682-001 is NOT Available or NOT Orderable .   I am not pleased with HP parts support and will not likely be purchasing any new HP products since I can not get the parts support I expected from HP. 

Please let me know if HDD cable L20682-001 is available anywhere 

Thanks for your help.

[The_Fossette]

@Aldo88,

Welcome to the HP Support Community!

I recommend you contact support and they will assist you in ordering the part.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!