HDD Caddy not showing up

[Mr96]

Hi

I'm using HP laptop that i bought back in 2017. It came with 1TB HDD, and now it's starting to slowing down. I recently bought an SSD and a HDD Caddy, I've clone the Local Disk C from the old HDD to the brand new SSD and it's working fine now.

The problem came up when I replace the DVD drive with the HDD Caddy with my old HDD on it. The HDD is spinning, which means the HDD Caddy is working, but my HDD doesn't showing up in the File Explorer and Disk Management. It's kinda confusing since the HDD is spinning. 

But when I try the HDD with an external case and plug it to my laptop, it shows up. So the HDD is not the problem.

Here's several detail that might help solving this problem :

- CD-ROM driver is missing from Device Manager

- IDE ATA/ATAPI controller is AMD SATA Controller

- I just update the BIOS to the newest version (according to HP Official Website)

- I've deleted the old Windows files on the HDD

- When I turn on my laptop with the HDD Caddy is already installed in the DVD drive slot with the HDD on it, it stuck with black screen just before the Windows loading screen. When I pull out the HDD Caddy, it shows the Windows loading screen.

Does anyone know how to solve this problem? I personally think this is a driver related problem, but I don't know how to solve it.

Thanks. 

[erico]

Sounds like the hard drive caddy is the issue.

[Mr96]

The HDD Caddy is fine. I guess the laptop still recognize the old HDD as a boot device, although I've set the new SSD as primary boot device on BIOS. I'll back up the data on HDD and format it and see if it's works. 

[erico]

If you remove the active boot flag it may work. Try one of the hard disk management tools.

You may even be able to do it by using the DiskPart utility which is part of Windows. 

You will need to run DiskPart  as an Administrator.

To access DiskPart:

type diskpart in the search box.

right-click the diskpart utility that appears above.

type in list volume.

A list of the volumes on your PC will appear.

Type select  volume x, where x is the disk you have connected in the HDD caddy. note the capacity of the disk to ensure you are choosing the right one.

Now type in list disk. You should see a list of the disks with an asterisk * next to the disk you want to work on.

Now type in the command Clean. That will remove the volume structure, including the boot flag that the disk had.

Type exit to close the DiskPart utility

In the search box, type in Disk Management  and click on the  to open the Create and Format Hard disk partitions utility that appears above.

Now locate the  correct disk, right-click on it and select format.

I suggest running the clean command on the disk and after that is successful a format would be the next step.

[Mr96]

It still doesn't work.

The thing is, when I try the HDD Caddy with my friend's Samsung 250GB SATA II HDD, it works.

But when I try it with my old HDD (Toshiba 1TB SATA III HDD), it doesn't work.

Do you have any solution to this? 

[erico]

"The thing is, when I try the HDD Caddy with my friend's Samsung 250GB SATA II HDD, it works."

That would point to an issue with the HDD, not the HD caddy.