HDD Diagnostic Test Failure Code 9U06LJ-8ATA2T-MFPX6K-61A813

[BR55]

Receiving failure code 9U06LJ-8ATA2T-MFPX6K-61A813 early in the HDD test.  Is there a way to decode the failure code?  TIA

[Lil_Boy_Blue]

Hi

Yes.

9U06LJ-8ATA2T-MFPX6K-61A813 --  3/31/20  -- Storage Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive Hard Disk 1 Full Test Failure   For your 

https://support.hp.com/gb-en/product/hp-pavilion-15-bc000-notebook-pc-series-touch/10862168/model/13...

there is help at the above link.  Essentiallly your HDD has failed and needs replacing.

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
This First part only works when a valid Recovery Partition is enabled.

If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.

Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
https://www.microsoft.com/en-us/software-download/windows10


Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-

http://www.thewindowsclub.com/install-windows-10-from-usb

[BR55]

Thank you for the quick reply, and especially the links. I have a replacement drive on hand and beginning the backup process so I can replace.  Thank you especially for the links/urls.  B

[Lil_Boy_Blue]

Prego.